If Java is working properly on your browser, when you click the link below, a new windows will open in your browser and you will see a grey rectangle with one line of text that says something like:
Java Version 1.5.0_12 from Sun Microsystems Inc.
| symptom: If you see text stating something like: "Browser has Java disabled" |
problem: the Java Run-time Environment ("JRE") is installed on your computer, but it is disabled in your web browser
solution: Click one of these links for information on how to enable Java in your browser:
You might also need to Clear your Web Browser Cache to get Java to work in your browser.
| symptom: If you see the outline of a white box with no text in it |
problem: Java not Installed on your computer
solution: Go to Sun's Verify your Java Installation and follow the instructions on the page to install Java onto your computer.
Windows
Linux
| symptom: If you see a grey box with no text in it |
Problem: Older version of Java.
Solution: Go to Sun's Verify your Java Installation and follow the instructions on the page to upgrade the version of Java on your computer.
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